1. Introduction.
Migraocell provides clear information regarding course registration, payments, and our return and refund policy. This policy outlines how participants can request a refund for course fees. We strive to make our policy transparent and easy to understand. Participants are encouraged to read it carefully before enrolling.
2. Course Cancellations by Participants.
Participants may cancel their course registration by contacting us in writing. Refunds are available for cancellations made at least 7 days before the course start date. Cancellations made after this period may not qualify for a refund. We handle each request individually and communicate clearly with the participant.
3. Course Cancellations by Migraocell.
In the event that Migraocell must cancel a course, participants will be notified promptly. Participants will have the option to transfer to another session or receive a full refund. We aim to minimize any inconvenience to participants. Migraocell is not responsible for any additional expenses participants may incur.
4. Refund Process.
Refund requests must be submitted via email using the contact information provided below. Approved refunds will be processed using the original payment method within 10 business days. Participants will receive written confirmation once the refund has been initiated. We ensure that the process is straightforward and respectful of participants' time.
5. Non-Refundable Items.
Fees for completed courses, digital materials, or services already rendered are non-refundable. This includes any course sessions already attended by the participant. We clarify this in advance to manage expectations. Exceptions may apply only in specific circumstances at Migraocell’s discretion.
6. Modifications to Courses.
Migraocell reserves the right to make minor adjustments to course content, schedules, or trainers as needed. These changes do not entitle participants to a refund. We ensure that any adjustments maintain the quality and integrity of the course. Participants will be informed of any significant changes in advance.
7. Participant Responsibilities.
Participants are responsible for ensuring their availability to attend the course sessions they register for. Failure to attend sessions without prior notice will not be eligible for a refund. We recommend that participants carefully review schedules before registering. Communication is key, and we encourage participants to contact us if any issues arise.
8. Contact Information.
Migraocell
Address: 200A Bathurst St, Toronto, ON M5T 2R8, Canada
Phone: +1 647 352 5791
Email: [email protected]